To avoid delays or access restrictions, ensure the country information you provide during registration and KYC verification is accurate and consistent.
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Geographic Availability
Silvana Book applies geo-blocking during onboarding to ensure access aligns with regulatory restrictions, using a restricted-country list maintained in the product configuration. This may affect your access to Silvana Book. Read the onboarding FAQ here.
If the country specified during registration differs from the country provided during KYC verification, this mismatch may trigger additional compliance checks and can result in onboarding being blocked.
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